Insights

Remote Workers: One Notch Higher Than On-Shore Teams We all know we are approaching a technological era. A date where technology is always present in the simple aspect of our lives. In the advancements of our technology today, the traditional workforce is slowly going obsolete. In the business world, companies now are also taking advantage…

Today’s customers will engage with your brand using different channels, be it social media, e-commerce sites, broadcast platforms, and even your own website. In multi-channel or omnichannel servicing, a company uses different channels as a means to keep in touch with their customers. Each channel is managed with a different strategy. But, one thing is…

When starting a business, you have definite goals. One of those goals is to thrive within the market and be one of the most notable firms in the industry. Pivoting towards that goal takes a leap of faith, and surviving the tough market is another. Staying on track of your business is not going to…

Offshoring is becoming a new trend for companies that are looking to cut costs and tap into a pool of talents to carry out the ops. Through hiring an offshore staff, your team will be able to gain versatile talents that are highly-skilled in their field. Outsourcing lets your business access first-class technology and a…

As an entrepreneur, how many times have you found yourself ‘stretched out’ and overwhelmed? You wanted to grow your business, you wanted to expand, but with the number of tasks you have to juggle, you know you can’t do it on your own. Now you find yourself hiring employees or more of them. Suddenly, you…

This just in: The Daily Telegraph Sydney revealed a secret $100 million IT deal by the Australian government that demands software companies to outsource at least 20% of their programmers to India in the first year. Other plans described in the document is to increase the percentage to 30% in the second year and the…